Privacy Policy

Last Updated: 10 June 2025

1. Information We Collect

We may collect information about you in a variety of ways. The information we collect may include:

1.1 Personal Data

When you use our contact form or request information, we may collect personally identifiable information, such as:

• Your name
• Email address
• Phone number
• Message content

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of your visit
• Time spent on those pages

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the website and improve your experience. For more information about how we use cookies, please refer to our Cookie Policy.

2. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, operate, and maintain our website
• Respond to your inquiries and provide information about our educational resources
• Improve, personalize, and expand our website and educational offerings
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you about updates, educational resources, or respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our website
• Detect, prevent, and address technical issues

3. Legal Basis for Processing

Under the UK GDPR and Data Protection Act 2018, we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose
• Contract: When processing is necessary for the performance of a contract with you
• Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests
• Legal Obligation: When processing is necessary for us to comply with the law

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

4.2 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Third-Party Websites

Our website may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policy of every site you visit.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Data Protection Rights

Under UK data protection law, you have rights including:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at [email protected] if you wish to make a request.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. International Data Transfers

We are based in the United Kingdom. However, we may transfer, store, and process your information in countries other than your own. Please be aware that these countries may have different data protection laws than your country.

Where we transfer your personal data to countries outside the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK government.
• Where we use certain service providers, we may use specific contracts approved by the UK government which give personal data the same protection it has in the UK.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect or solicit any information from anyone under the age of 16. If we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Address: 12 Stonehouse St, Stonehouse, Plymouth PL1 3PE, United Kingdom
• Phone: +441752211041

13. Complaints

If you have a concern about our privacy practices, including the way we have handled your personal data, you can report it to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk).